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Zomato Riders Ready for Roadside Medical Aid: CEO Goyal

Zomato CEO Deepinder Goyal has announced a new initiative where the company’s delivery partners are now trained to offer medical assistance during roadside emergencies across 31 cities. Over 20,000 partners have been fully equipped for this purpose.

Goyal shared the news on a platform, mentioning that more than one lakh delivery partners have shown interest in undergoing professional first-responder training voluntarily, without any financial incentive. He highlighted the success of their ‘Emergency Heroes’ program, which is India’s first initiative to train delivery partners as professional first responders.

In a statement, Goyal expressed his satisfaction with the progress, stating, “Few months back, we launched India’s first ‘Emergency Heroes’ programme to provide professional first-responder training to our delivery partners. Happy to announce that we now have 20,000+ delivery partners across 31 cities, fully equipped to provide medical aid in roadside emergencies.”

He also mentioned the positive impact of the training, noting, “Empowered with the training, our delivery partners have already extended help and medical aid in several roadside emergencies.”

Ronnie Screwvala, a prominent investor and Co-founder/Chairperson of the edtech platform upGrad, praised Goyal’s announcement, calling it “Innovation with Impact.”

Meanwhile, Zomato has reported a profit of Rs 125 crore in the third quarter (Q3) of the current financial year, showing a significant improvement of Rs 390 crore compared to the same quarter last year. The company’s consolidated adjusted revenue also witnessed remarkable growth, increasing by 53 per cent year-on-year to Rs 3,609 crore in Q3 FY24.

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