In an exclusive interview with, Mr. Anand Bala, Commercial and SMB Sales Leader, India & SAARC at Zoom, shares how AI, intelligent collaboration, and customer-centric innovation are transforming the modern workplace. He also discusses Zoom’s vision for empowering businesses with seamless, secure, and future-ready communication solutions in the evolving hybrid work era. IT Voice- SMBs today are managing work across meetings, chat, and phone,  How is Zoom evolving beyond video conferencing to help businesses simplify