Zendesk today announced the appointment of Bikram Mazumdar as Vice President, Asia effective immediately. Based in Singapore, Mazumdar will oversee the company’s growth and go-to-market strategy across the region and primarily for
Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural shift in customer service. To lead this transition, the company today announced it has entered into
In today’s rapidly evolving e-commerce landscape, the ability to manage high-volume logistics operations efficiently and effectively is more critical than ever. Supply chain disruptions, changing customer expectations, and rising costs are just
Hitachi Vantara, the data storage, infrastructure, and hybrid cloud management subsidiary of Hitachi, Ltd. (TSE: 6501), proudly marks the fifth anniversary of its Global Development and Delivery Center (GDDC) in Hyderabad, a
Welcome everyone to IT Voice! Today, we have the pleasure of speaking with Mr. Hemendu Sinha, Senior Vice President at LG Business Solutions. Sir, thank you for joining us. Q-1 Could you
-The new Acerpure TV Range will be available in sizes ranging from 32 to 65 inches – Acerpure, an Acer group entity with 48 years of innovation, leadership, and excellence in the
Kaspersky has discovered a new fraudulent scheme targeting hotel owners and staff, with fraudsters attempting to steal credentials or infect computers with malware. The fraudulent emails, posing as correspondence from former or
Data Ingenious Global Limited, previously known as Data Infosys, has launched “Private AI GPT: Your Organization’s Private AI,” India’s first private AI GPT model. The AI model offers organizations a transformative AI
Hitachi will use Gemini models and Vertex AI to help enterprises improve business performance Hitachi, Ltd. (TSE:6501), and Google Cloud today announced a multi-year partnership to accelerate enterprise innovation and productivity with
An intriguing conversation with Mr. Sanjoy Bhattacharya, Director Sales & Marketing, IT Business, ViewSonic India Khushagra: How does ViewSonic demonstrate leadership in the gaming display monitor sector? Sanjoy: ViewSonic has seen a
In a significant move that promises to redefine customer experience in the consumer durables sector, HORIBA India, a subsidiary of the globally acclaimed HORIBA Group, has gone live with Kapture CX. This
In the ever-evolving landscape of technology, Generative AI stands as a beacon of innovation, promising unprecedented advancements in various sectors. Its ability to generate content, mimic human behavior, and facilitate creative processes
