Zendesk, the world’s leading AI service provider, today announced major breakthroughs in AI innovation at its AI Summit designed to strengthen its Resolution Platform. In response to increasingly complex and high-volume customer
Fujitsu today announced an expanded strategic collaboration with NVIDIA to create full-stack AI infrastructure that integrates AI agents. The initiative aims to bolster enterprises’ competitive edge through AI, while preserving their autonomy
GenXAI today announced the launch of Advico AI, a first-of-its-kind no-code platform that connects AI models seamlessly with enterprise databases and data warehouses like SQL , MS Fabric , Anaplan etc., enabling
Dell Technologies today announced that Zoho Corporation, a global leader in software innovation, is leveraging the Dell AI Factory with NVIDIA for its enterprise and agentic AI capabilities. This collaboration, which powers
Maureen Chong, RVP, Asia and India at Zendesk, explains how AI agents are evolving into critical brand ambassadors by delivering empathetic, context-aware interactions. She highlights the importance of aligning AI with brand
“Never trust, always verify” is the foundation of the Zero Trust security framework. Zero Trust necessitates constant authentication and permission for each user, device, and system—regardless of location—in contrast to conventional approaches
Palo Alto Networks® the global cybersecurity leader, and CyberArk, the global leader in Identity Security, today announced that they have entered into a definitive agreement under which Palo Alto Networks will acquire
In this exclusive IT Voice interview, Niraj Kumar, CTO of Onix, shares deep insights into how AI is reshaping business operations, tackling data biases, and accelerating cloud-to-AI transitions through their groundbreaking Wingspan
From the moment Salesforce acquired Slack, the company has been on a mission to profoundly reimagine how teams work together. First, Slack integrations rolled out across the Salesforce applications. Then Sales teams’
In what may be the busiest week in AI innovation, following major announcements from Microsoft Build and Google I/O, Anthropic has entered the spotlight with the release of its next-generation AI models—Claude
