New Alcatel-Lucent Enterprise Office And Innovation Facility Opens In Singapore, Commits To Driving Business Growth In The Region

Investment in Singapore includes a US$1 million innovation hub that will serve as a test bed for advanced networking & communication solutions to empower businesses in the region

Singapore ALE Pte Ltd today announced the opening of its Alcatel-Lucent logonew office and innovation facility in Singapore – one year after ALE separated from parent company Alcatel-Lucent in October 2014. The new office and innovation facility will provide ALE new opportunities to deliver specialized solutions tailored to the Asia Pacific region.

As part of ALE’s commitment to innovation, an investment of US$1mn was invested into creating the research and testing facility in Singapore. The innovation facility will serve as a prime test bed for ALE’s latest networking and communications solutions, aimed at delivering the personalized connected experience to empower businesses in the region for success. This centre is equipped to accomplish the following: Unified Access, OpenTouch, Network Analytics, iFab (Intelligent Fabric), OpenTouch Notification (OTNS), Hospitality – Mobile Guest Solutions, Smart Guest Application amongst other solutions.

Development at the centre will focus on:

– Solutions that deliver connected experiences – The real value for customers and their end users is when technology enables them to easily use it and connect how/when/where they want to.

– Innovation that drives business growth – Every business investment is defined by its outcome. Technology must help businesses grow and achieve tangible business outcomes.

– Open collaboration for shared success – Successful technology integration, operation and outcome requires true collaboration between people and organizations. Shared success for those that deploy, manage and use technology is achieved through an outcome-based approach.

“ALE was searching for a solid ground to establish its innovation hub in the region. With Singapore investing heavily in Information and Communication Technology (ICT) and amidst plans to become the world’s first smart nation, we saw this country as a natural fit for us to set up base. We expect to do more for businesses with our award winning Alcatel-Lucent Enterprise technology, as well as expand our market presence in the region,” said Matthieu Destot, Vice-President of Sales, Asia Pacific, ALE.

Key to driving the growth in this reqion is centered on several areas:

– Businesses in the Asia Pacific region (excluding Japan) are set to spend over US$1 billion in Software-Defined Networking (SDN) by 2018. As a result, a goal for SDN to account for 20 per cent of ALE’s Asia-Pacific revenue has been set in motion.

– The Small/Medium Business (SMB) Market is a critical part of the Asia Pacific Market landscape. In June, 2015, ALE pioneered a Champion League program to drive sales of the Alcatel-Lucent OpenTouch Suite for SMB across the APAC region, with a goal to increase revenues by $20mn.

– Focus on specific verticals, which will play a significant contributing role to the growing economies in the region. In July this year, ALE announced the creation of a global Travel, Hospitality and Leisure Solution Business Unit to achieve its goals of being one of the top three global players in the hospitality IT sector over the next three years. The unit delivers outcome based technology solutions for the hospitality industry; ones that enable guests to use their mobile services to access hotel services, and control the environment in their hotel rooms for more a personalized guest experience. Other verticalized units will be developed as ALE continues on its ambition to deliver solutions tailored to specific markets.


“2015 has been a year of phenomenal growth for us, since we gained our independence from our parent company. We are on track to double our revenue in 5 years. We have been able to deliver on the innovation and customized solutions which our customers needed, and look forward to jointly work with our business partners to grow alongside our customers in the years ahead,” said Matthieu.


More information on Alcatel-Lucent Enterprise’s one year milestone is available here.

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