6 mins read

In conversation with Mr. Girish Hirde, Global Practice Head, InfoVision

Jahnavi– What according to you is the future growth of IT Infrastructure in India?

Girish– At InfoVision, we believe that the future growth of IT infrastructure in India is poised for remarkable expansion. India has emerged as a global hub for IT services, and its potential for further development is immense. With the rapid digital transformation across all industries and the government of India’s digital initiatives with programs like Digital India and Smart Cities Mission, there will be a significant demand for robust and scalable IT infrastructure. This surge in investments and infrastructure development is expected to have a significant impact on India’s IT and business services market, with projections indicating a reach of USD 19.93 billion by 2025.
The IT industry accounted for 7.4% of India’s GDP in FY22, and it is expected to contribute 10% to India’s GDP by 2025.
InfoVision is committed to empowering businesses in India by providing cutting-edge solutions and niche skills like AR/VR, drones, etc that accelerate their digital journey. We foresee the growth of 5G, AI, blockchain, augmented reality and virtual reality, machine learning & deep learning, robots, natural language processing and data analytics as the key drivers of the IT infrastructure landscape in India. These technologies require powerful computing resources, reliable networks like 5G and secure data centers. We at InfoVision are developing ground-breaking solutions while also creating a strong technology partner ecosystem to fully support this increase in demand.

Jahnavi– How do you think that one can manage to balance the need for innovation with practical considerations such as cost and scalability?
Girish– At InfoVision, we believe in innovating with a purpose and evolving for a digitally advanced future. We carefully identify the areas where innovation is needed, balancing the need for innovation with practical considerations such as cost, and scalability is at the core of our approach. To achieve this balance, we follow a strategic and purpose-driven approach to innovation. Firstly, we assess the current processes and systems in place. Look for any inefficiencies or areas that could be improved upon. For example, if there are manual tasks that consume a lot of time and resources, there might be an opportunity to introduce automation or new technologies to streamline the process
By partnering with our clients and deeply understanding their unique business objectives, we identify areas where our innovative solutions can create maximum impact. InfoVision’s team of experts then leverages their extensive industry and technical expertise to recommend these solutions that not only drive innovation but also align with practical business needs. Our aim here as an organization is to help our clients unlock new opportunities, enhance their operational efficiency and deliver exceptional experiences by optimizing and leveraging suitable and new edge technologies. Balancing radical innovation with incremental innovation allows for a continuous improvement process while minimizing disruption and cost.
By innovating with a view to solving real-world problems rather than looking at a ‘big bang’ approach, InfoVision ensures that our clients can strike the right balance between embracing innovation and achieving practical outcomes – driving growth while remaining financially sustainable.

Jahnavi– What do you think are the ‘Key Tech’ trends globally?

Girish– As a global IT services and solutions company, we closely monitor the tech landscape to identify key trends that impact businesses worldwide. And currently, several trends are shaping the industry:
Artificial Intelligence (AI) and Machine Learning (ML), Nature language processing (NLP) are revolutionizing sectors like Healthcare BFSI, retail and telecom with their capabilities in automation, predictive analytics and personalized experiences. At InfoVision we have developed groundbreaking AI solutions like self-starting installation kits for telecom (5G), an automated mobile-based dent detection solution that transforms the BFSI industry, retail solutions for efficient inventory tracking and also auto-annotation tools that efficiently processes and annotates large amounts of data. Solutions like these are a testament to AI’s potential to transform multiple industries.
The rollout of 5G networks is set to transform communication and connectivity, powering technologies like autonomous vehicles and smart infrastructure. Augmented reality (AR) and virtual reality (VR) are transforming gaming, entertainment, education, and training. One of the most promising potentials of 5G is its seamless integration into AR and VR. From augmented reality experiences that bring products to life, to immersive virtual experiences that transport customers to new and exciting worlds, 5G technology opens up endless possibilities for businesses to engage and delight their customers in new and creative ways.
Cybersecurity is of paramount importance with advanced threat detection and AI-based security solutions gaining prominence. The focus is on developing robust security measures, including encryption, authentication, and threat intelligence, to protect data and systems. The Internet of Things (IoT) is connecting objects to the Internet, enabling smart homes, cities, and industrial automation. 5G coming in IoT is very dominant in the market. Edge computing brings computing power closer to data sources, enabling real-time processing for IoT devices and autonomous systems.
Blockchain is gained attention, its decentralized and transparent nature offers potential applications
in supply chain management, finance, voting systems Sustainability and green tech, including renewable energy and circular economy practices, are gaining traction. These key tech trends are interconnected and hold immense potential for driving innovation, transforming industries, and shaping the future globally.

Jahnavi– What is your take on ChatGPT?

Girish– While ChatGPT has shown remarkable advancements in natural language processing, it is important to remember that it operates based on patterns and information from its training data. It is not sentient and should not be mistaken for human expertise or decision-making.
The evolution of generative AI necessitates the development of a comprehensive regulatory and ethical framework. A collaborative effort involving policymakers, technologists, and society is required to ensure responsible technology use and equitable benefit distribution. Equally important is the cultivation of education and training programs to equip the workforce for the AI-dominated future. Although some jobs might be rendered obsolete, new opportunities demanding unique skills are likely to emerge. A proactive step towards enhancing public awareness and understanding of AI, and particularly generative AI, is also paramount. This will not only empower people to make the most out of AI tools but also enable them to make informed decisions about AI-related issues.

InfoVision’s consulting team stands ready to help you navigate the exciting landscape of Generative AI, pinpointing valuable use cases and swiftly executing them to align with your unique organizational needs and capabilities. InfoVision is working on multiple capability building using ChatGPT in humanoid robotics, determining the choice of LLM providers by striking a balance between various use case requirements, such as accuracy, data security, and cost.

Jahnavi– What according to you are the best tech practices that all enterprises should follow to keep their tech up and right?
Girish– In my opinion, there are several best tech practices that enterprises should follow to ensure their technology remains up-to-date and effective. Continuous learning and professional development for IT teams should be embraced, as staying updated with the latest advancements and best practices is vital in the ever-evolving tech landscape. Proactively addressing cybersecurity is crucial to protect sensitive data and maintaining customer trust. Enterprises should invest in robust security measures and stay informed about emerging threats. Cloud computing offers scalability, flexibility, and cost savings, making it essential for businesses to adopt and leverage its benefits. Encouraging a culture of innovation and experimentation empowers employees to think creatively, explore new technologies, and drive growth. Collaborating with technology vendors, startups, and industry experts provides valuable insights and access to cutting-edge solutions. Develop comprehensive disaster recovery and business continuity plans to minimize downtime in the event of system failures, natural disasters, and cyber attacks.
Another important and critical point that I would like to make is the often ‘underestimated’ but strategically important component of Quality Engineering. This is the foundation on which great products and solutions are built. We believe that testing is a catalyst for digital transformation.
By following these practices, enterprises can position themselves for success, foster innovation, and remain competitive in the rapidly changing tech industry.

Jahnavi– What are the long-term goals of your company? How do you aim onto achieving them?

Girish– At InfoVision, our long-term goals revolve around being a pioneer in the IT services industry and delivering intelligent solutions for businesses, supporting customers to resolve business problems with our expertise in domain and technology. We aim to be the technology catalyst that plays a role in evolving a digital future and also be a trusted partner for organizations seeking to embrace technology-led disruption.
Firstly, we prioritize recruiting and retaining a competent and motivated team of employees who are at the forefront of technology trends and advancements. Employing people who fit your culture is the first step in creating a great work environment, as successful companies are aware of. By fostering a culture of continuous learning and professional development, we ensure that our team remains equipped to deliver cutting-edge solutions. Additionally, we strive to stay ahead of the curve by investing in continuous innovation and research to identify cutting-edge technologies and industry trends, which include adopting emerging technologies, conducting research and development, and partnering with industry leaders to enhance our product portfolio and expand our capabilities. This enables us to develop future-ready solutions that address our clients’ evolving challenges.

Here we follow a customer-centric approach. We prioritize our client’s needs and ensure delivering solutions that are customized according to their specific requirements. We are committed to forming strategic alliances and expanding our client base, both in existing and emerging markets. By building strong relationships with our clients, we aim to understand their unique challenges and provide tailored solutions that drive their digital transformation journey.
We leverage our global presence to offer offshore, nearshore, and onshore solutions, enabling us toserve clients across geographies. Furthermore, InfoVision is dedicated to being a responsible social entity. We actively contribute to development projects, share knowledge and experience with the community, and raise awareness about the value we bring to businesses in the IT service and solutions sector. Through these concerted efforts, we aim to establish InfoVision as a leading force in the industry, known for our expertise, innovation, and unwavering commitment to delivering transformative IT services and solutions.

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