Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and contact center performance
WhatsApp implemented bans on over 7.1 million accounts in India during November of the previous year. The surge in online scams, where fraudsters often used WhatsApp to contact victims, prompted the Indian
Within this dynamic realm, a wave of visionary startups has emerged, each pushing the boundaries of what was once deemed impossible. These AI-driven ventures not only harness the power of cutting-edge technologies
Qure solidifies its position as an innovation powerhouse with 26 patents secured in total Qure.ai, a global medical imaging AI solutions provider, is proud to announce a significant milestone in its journey,
Tata Motors is spearheading the electrification of Bengaluru’s public transportation system by delivering 100 technologically advanced Starbus EVs to the Bengaluru Metropolitan Transport Corporation (BMTC). This marks a crucial step in a
U.S. educational nonprofit Code.org has initiated legal action against WhiteHat Jr, a subsidiary of Byju’s, alleging a violation of a licensing agreement. The lawsuit, filed in a California district court, claims that
Microsoft has strategically responded to the demands of the mobile market and is poised to make significant strides in the industry. Recent acquisitions orchestrated by CEO Satya Nadella, including the purchase of
Instagram is reportedly developing a new feature that will enable users to post other users’ profiles as stories on the platform. According to information shared by tipster Alessandro Paluzzi on X (formerly
Basic Aadhaar Exploits: Learn How to Utilize the Paperless Offline E-KYC Feature in the mAadhaar App
Title: UIDAI Enhances User Convenience with Paperless Offline e-KYC Feature in mAadhaar App In a move to simplify the e-KYC (Know Your Customer) process, the Unique Identification Authority of India (UIDAI) has
Canadian Prime Minister Justin Trudeau has announced a new federal investment of 40 million Canadian dollars (about $32 million) to support the development and commercialization of the world’s first photonic-based, fault-tolerant quantum
Google has introduced a groundbreaking large language model (LLM) named VideoPoet, designed to revolutionize video generation. Unlike its predecessors, VideoPoet is a multimodal LLM capable of processing various inputs, including text, images,
LG is set to introduce a novel AI assistant that departs from the usual stationary device concept, manifesting as a wheeled robot capable of navigating users’ homes. Although it was unveiled on
