“We look forward to understanding the UK, US, and APAC Markets from a Unified Communication as a Service (UCaaS) perspective.”-Mr Vinay Chhabra, CEO- RTDS – IT Voice | Online IT Media

“We look forward to understanding the UK, US, and APAC Markets from a Unified Communication as a Service (UCaaS) perspective.”-Mr Vinay Chhabra, CEO- RTDS

Mr Vinay Chhabra, CEO- RTDS

IT Voice:-Share details about the inception of RTDS?

Mr Vinay Chhabra:-With the idea to provide advanced IT solutions in the field of communication and cloud computing to customers all around the world, Real Time Data Services (RTDS) started its operations in 2010.

Achieving great milestones every year since then, RTDS is a group of companies thriving in the domain of global information technology by serving in the field of Cloud Computing and Communication.

The company empowers businesses across the globe with technology solutions that take care of their various operations. Our expertise in cloud computing & IT allows us to deliver solutions that simplify the business and enhance their performance. We provide the following services to our clients:

●      Accounting and business applications on the cloud

●     Server virtualization and consolidation solutions for building private clouds

●     Cloud-based communication services to connect all employees and departments on any device

●     Provide a lean, scalable, and cost-effective telecommunication solution to help businesses connect to the right people efficiently.

IT Voice:-What is your mission and vision for 2020?

Mr Vinay Chhabra:-We look forward to understanding the UK, US, and APAC Markets from a Unified Communication as a Service (UCaaS) perspective. This year, we’re going to broaden our reach in other geographies such as the rest of Europe and North America to position cloud telephony and cloud hosting services.

We’re also going to explore other product and services lines in order to expand our current offering. We aspire to build best in Industry Support Services and validate the product-market fit for Acefone for the UK market. In FY’20, we’re looking at expanding the portfolio for Acefone to incorporate any other value-added services.

Validating the product market for Ace Cloud Hosting for the US market to identify future opportunities is going to be our aim this year, and we’re looking forward to expanding cloud hosting services beyond the current product suite of QuickBooks, Sage, ATX etc.

IT Voice:-Future of Cloud Computing Market

Mr Vinay Chhabra:-Cloud services are clearly shaking up the IT industry as organizations are pursuing the latest IT architectures and operating philosophies.

Almost all service providers today are adopting cloud-first strategies in their business models to increase revenue growth, which means organizations will need cloud-related services to get a leg up in their business. Gartner expects that by the end of 2019, more than 30 percent of technology providers making new software investments will shift from cloud-first to cloud-only.

Moreover, by 2022, Gartner predicts the market size and extension of the cloud services industry to grow at approximately three times higher rate than the overall IT services. (Source:

h ttps://www.gartner.com/en/newsroom/press-releases/2019-04-02-gartner-fore c asts-worldwide-public-cloud-revenue-to-g)

IT Voice:-Cloud Telephony Service Market- Growth Demands and Outlook 2020

Mr Vinay Chhabra:-Cloud telephony sector is gaining a wide range of followers and popularity as businesses shift from traditional methods to IP networks. By offering better user experience than conventional methods and cost-effectiveness, the global cloud telephony service market is expected to drive growth in the coming years.

Global Cloud Telephony Service Market was valued USD 19.25 Bn in 2019 and is expected to reach USD 52.20 Bn by 2026 at a CAGR of 13.28% over the forecast period 2020-2027. (Source:

h ttps://www.maximizemarketresearch.com/market-report/global-cloud-telephon y -service-market/26948/)

IT Voice:-Whom do you consider as most highly rated competitor and why?

Mr Vinay Chhabra:-We see a lot of our competitors like Ozonetel and Knowlarity delivering seamless customer experiences and cloud telephony solutions using latest technologies such as Artificial Intelligence.

We also compete with the big players in the application hosting market like Right Networks and AbacusNext. In the industry that we’re into, every one of us has different strengths and weaknesses, but we at RTDS are extremely strong in the following:

●     Building best in Industry Support Services

●     Security against cyberattacks such as ransomware

●     Robust and secure backup

●     High-performance computing powered by redundant IT infra

●     Disaster Recovery and Business Continuity

●     99.999% uptime

IT Voice:-What were the key achievements of RTDS in the Year 2018-19?

Mr Vinay Chhabra:-

●     Achieved subscription of 2000 business accounts in the USA for hosting of accounting and business applications

●     Onboarded 1300 small and medium enterprises in India for Cloud Communication Solutions

●     In 2020, RTDS group is targeting a revenue of 100 Crores and launching operations in 3 countries