Tata Consultancy Services, a global leader in IT services, consulting, and business solutions, has today announced the launch of its Global Value & Innovation Centres (GVIC) Business Unit to help enterprises establish AI-native GCCs and transform existing GCCs into a value- and innovation-led, operating model.
To lead this strategic initiative, TCS has appointed Soumen Roy as Head of TCS GVIC. During his three decades of experience, Soumen has held several leadership roles across geographies and industries, and most recently was the Country Head for TCS Canada. Soumen will report to K. Krithivasan, CEO & MD, TCS.
GCCs are evolving from delivery hubs into strategic enterprise assets that own products, platforms, and business outcomes. As AI and digital technologies reshape enterprise priorities, they are expected to drive innovation, modernisation, and measurable value. With global investments in GCCs rising, TCS is launching this Business Unit with an end-to-end model for the AI era.
TCS GVIC offers flexible services across the full lifecycle, enabling clients to move seamlessly from strategy and setup to scaled operations and AI-led transformation. This offering is differentiated by TCS’ unique combination of global scale, proven execution, and an AI-native operating model that embeds AI into how GCCs are designed, built, and run. At its core is TCS’ AI-native GVIC proposition, combines a Human + AI Operating Model, AI-ready data and cloud foundations, enterprise platforms, responsible AI framework, future-ready talent models and co-innovation ecosystems such as TCS COIN™ and TCS Pace™. This helps customers accelerate time-to-value, access future-ready talent, strengthen resilience and build centers aligned to enterprise priorities.
K Krithivasan, CEO and MD, TCS, “With TCS GVIC, we are bringing together TCS’ deep experience across the GCC lifecycle with our strengths in AI, engineering, talent, and operations to build high-impact, future-ready global centers that deliver sustained business value for clients.”
TCS is a trusted partner to over 150 enterprises worldwide across industries, geographies, and GCC lifecycle stages. Recognised by leading analyst firms for its GCC setup and transformation capabilities, TCS combines deep domain expertise, global scale, and enterprise-grade governance to help clients build secure, innovation-led, outcome-driven GCCs ready for the next phase of growth.
