In this digital-first world, start-ups must achieve a fine balance of providing a professional-grade service (or service capability) and minimising costs. Communication, one of the most basic pillars of any business, can
Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice solutions provider and
A leading name in India’s cloud telephony space, has officially launched its first Android application, CallerDesk Connect. Designed with the needs of solopreneurs, startups, and small and medium-sized enterprises (SMEs) in mind,
Tevatel rolls out a pragmatic remote collaboration solution to effectively manage business communications through cloud-telephony. The solution is focused on overcoming challenges faced by the sales and customer service teams in embracing
Facilitatingdaily operations for the e-commerce giant at the backend MyOperator has associated with Lenskart.com simplifying the latter’s daily operations at its backend, with its best in breed technology. As per the agreement
Enjay IT Solutions Ltd, a leading IT Solutions developer from Bhilad, Gujarat, engaged in solutions like Thin Clients, CRM, Telephony, Storage and Linux on Desktop and lately entered strongly into cloud based