Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and contact center performance
Magpie Life Management Services is a B2B2C mobile-first business which brings consumers via partners, Life Management apps, services and smart tech through a single app: “Life Manager” has started its services in
To provide certification for pre- owned cars TÜV Rheinland India, a subsidiary of TÜV Rheinland Group, Germany, a worldwide leader in Testing, Inspection, Certification & Training, has announced that it has partnered
Mahindra Comviva, the global leaders in mobility solutions, is proud to be associated with the upcoming 4th Mobey Day annual event held in Barcelona, on October 14 – 15, 2015. With the
Beyond Security Asia today announced the release and availability of a small portable appliance, 7″x7″x2″, known as the Automated Vulnerability Detection System (AVDS) used for vulnerability assessment and penetration testing. Penetration testing
Infosys, a global leader in consulting, technology, outsourcing and next-generation services, today announced an extension to its partnership with Microsoft Corp. As part of this collaboration, the Finacle suite of solutions will
Keeping in tune with trends of emerging markets, Facebook has launched ‘Missed Call’ ad unit business in feature phone heavy Indian market. To scale-up its reach over mobile devices Facebook has partnered
It’s an unfortunate reality that any business can suffer serious financial repercussions from data breaches and cybercriminal attacks. According to a recent Kaspersky Lab survey of nearly 4,000 global IT professionals, the
Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Adaptive Case Management (ACM) solutions, is participating in SIBOS 2014, one of
IT Voice News: Leading customer experience management (CEM) solutions provider Talisma Corporation has announced the availability of a new CRM. This CRM will help businesses engage customers through better predictability and intelligence driven
Virtusa Corporation (NASDAQ: VRTU), a global IT services company that combines innovation, technology leadership and industry solutions to transform the customer experience, today announced that it has been named a “Major Contender”
A new malware that steals credit card information has infected over 700 retail outlets and could result in a fresh around of skimming if issues are not addressed by banks and merchants.