NOBULL, a fast-growing athletic footwear brand, turned to Zendesk AI to scale customer support without sacrificing quality. By deflecting nearly 50 percent of chat inquiries and 30 percent of overall contacts, Zendesk
New Relic, the Intelligent Observability Company, today announced the next evolution of its platform that will power agentic AI-first businesses. The New Relic Autopilot and New Relic Ground Truth capabilities provide engineering
NTT DATA, a global leader in AI, digital business and technology services, today announced a strategic partnership with Cursor, the leading multi-model AI coding platform. Under this initiative, NTT DATA will use
Procol, an Agentic AI Platform for Procurement and Finance, has been recognized in the Gartner Hype Cycle for Procurement & Sourcing Solutions, 2026, under the Multi-Agent Systems for Procurement category. The recognition
More than one in 10 enterprises will be AI-first by 2030, outperforming competitors in the adoption of AI agents, semantics and converged data and analytics (D&A) platforms, according to Gartner, Inc. a
Google has officially begun rolling out a highly anticipated update to its search ecosystem, introducing autonomous AI-powered “Information Agents” designed to track the internet on a user’s behalf. Initially previewed at the
NTT DATA, a global leader in AI, digital business and technology services today announced an expanded collaboration with Google Cloud to help enterprises move from AI experimentation to scaled deployment of agentic
Applying uniform governance to all AI agents, regardless of their autonomy level and scope, can lead to enterprise AI agent failure, according to Gartner, Inc., a business and technology insights company. Failures
At its annual Relate conference today, Zendesk announced its vision for the Autonomous Service Workforce, a new approach to customer service powered by its core platform. This move replaces standard deflection-based bots
Netskope, a leader in modern security and networking for the cloud and AI era, today announced Netskope One AgentSkope, an architectural foundation that allows organisations to easily deploy Netskope AI agents capable
Tata Consultancy Services, a global leader in IT services, consulting, and business solutions, today announced the expansion of its strategic partnership with Google Cloud to help enterprises adopt AI-native, autonomous operating models.
Swiggy, India’s pioneering on-demand convenience platform, today announced the upcoming launch of Swiggy Builders Club, a community, partnership, and builder enablement program designed for developers, startups, and enterprises building AI-native commerce experiences
