Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises, today announced it 
has appointed Michael Haney as business line leader for financial services. Mr. Haney’s more than 20 years of industry experience – including consumer and private banking, asset management, capital markets, and trading services – will help expand Pega’s leadership in the financial services market.
Mr. Haney joins Pega from Citi, where he was most recently a director of customer segment management for U.S. retail banking and wealth management. Prior to that, he was Citi’s director of technology product management for global retail banking. He has also held roles at FIS, Barclays, UBS, and Celent. Mr. Haney is a graduate of the Massachusetts Institute of Technology where he earned his undergraduate degree in electrical engineering and computer science.
At Pega, Mr. Haney will drive the strategy and execution of business plans in the financial services industry. He has deep experience bringing innovative products and services to market across business lines and geographies, with a strength in strategic planning, regulatory compliance, and developing and deepening customer relationships.
Quotes & Commentary:
“As the financial services industry evolves at an unprecedented pace, Pega’s mission remains providing our clients with solutions that solve their unique and complex challenges,” said Walter Heeger, vice president, business lines, Pegasystems. “Michael Haney brings a wealth of experience across the financial services industry that will help us advance our solutions so our clients can best meet the needs of their customers.”
“The financial services industry is facing an exciting yet challenging time when, more than ever, institutions are expected to meet increasing customer and regulatory demands,” said Michael Haney, business line leader, financial services, Pegasystems. “I look forward to helping Pega’s clients be as prepared as possible for upcoming market changes so they can remain relevant and outpace their competitors.”
