NEW DELHI: Amid reports of passengers finding it difficult to book tickets online, railway minister C P Joshi has asked the Indian Railways Catering &
Tourism Corp (IRCTC) to enhance the capacity of its web servers and upgrade its ticketing services.
Sources said Joshi, who took over additional charge of railways for the second time in UPA-II , expressed disappointment on the ministry’s failure to tackle the issue. They added that he told his officials that the ministry did not seem interested in solving the issue.
On Monday, IRCTC officials had told the minister that the agency’s web servers
could book around 2,000 tickets per minute. The Indian Railways subsidiary plans to increase this to 7,200 e-tickets per minute in the current financial year, Joshi’s predecessor Pawan Bansal had announced in his rail budget speech.
According to sources, rail ministry officials told the minister that they needed to spend around Rs 10 crore to procure hardware to upgrade their ticketing capacity and it would take them at least another three more months to get that.
Upgradation of e-ticketing facility is crucial, considering the huge load on the website at 10am, when booking of Tatkal tickets opens.
Source: Times Of India