Allows Enterprises and SMEs to easily and affordably expand their customer communication capabilities
Bangalore – Jan 16, 2014 – Intelliverse Telecom, a leading cloud-based communication solutions provider for businesses, today announced the launch of IntelliGreeter, a robust, virtual voice attendant for intelligent call routing to any phone, streamlining inbound and outbound call initiative that eliminates costs, responsibilities and risks of ownership of traditional premise based phone systems. With built-in advanced features like IVR, ACD, Call scheduling, Automatic Call-forwarding, Voice messaging, Call recording and Call routing, users can have calls and messages routed to their mobiles, allowing them to respond even on the move. Inbound customer calls can be automatically and seamlessly routed for action to the team member best-suited and qualified to handle them.
Ensuring tracking of leads, customized functionality and managing real-time reports, IntelliGreeter is an extremely cost-effective intelligent solution suited to industry verticals like: Real Estate, Automobile dealers, Retail, Healthcare, Hospitality, Hotels, Education and industries across all segments. IntelliGreeter is easy to deploy, resilient and readily scalable cloud telephony solution allowing organizations to deploy a single, common, easy-to-use system across all their employees regardless of location, ensuring consistent customer service.
“IntelliGreeter saves businesses upfront installation costs, ongoing hardware and software upgrades and management of on-site telephony equipments. Highly flexible, scalable and reliable, cloud based communication offers compelling advantages, ensures business continuity and application
Integration with minimal operating and maintenance costs,” said Mr. V R Kirubakaran, Country Manager, Intelliverse Telecom. IntelliGreeter fits new and emerging needs, providing greater functionality to enterprises with increased focus on core competencies, leading to quick ROI, he added.
IntelliGreeter is creating waves in the Enterprise market & SMBs as it enables businesses to set up a complete phone system that’s boosts customer engagement, tracks market leads, improved efficiency and workflow, seamlessly integrates with the existing system and serves across all industry verticals.