Exl Appoints Mike Toma As Its First Cto

Reinforces its digital strategy

EXL, a leading Operations Management and Analytics image001 (58)company, today announced the appointment of Mike Toma to the role of Chief Technology Officer. Mike’s expertise will provide leadership to expand EXL’s advanced technology assets and further develop EXL’s digital strategy.

An exceptional digital innovator and a seasoned technology leader, Mike brings more than 25 years of entrepreneurial and Fortune 500 technology leadership experience to this role.

Rohit Kapoor, EXL Vice Chairman and Chief Executive Officer stated, “We have sharpened our focus on solutions that help clients to enhance growth, profitability and customer experience in a dynamic digital world. Over the years, we have introduced technology components in the services and solutions we offer to clients. Mike’s initial focus on digital strategy will accelerate our strategic engagements with clients on their digital transformation journey. I look forward to working closely with Mike to orchestrate a successful execution of our digital strategy.”


“I am excited to join EXL at a time when technology innovation and digital transformation are key enablers to powering business growth. I look forward to partnering with EXL’s clients to create new insights and value in their digital journeys and strengthening the portfolio of digital solutions in a world-class business services organization such as EXL.” said Mike.


Mike is joining EXL after nearly 13 years with ADP. Most recently, as Senior Vice President & CIO, he led ADP’s International product and technology organizations in Europe, Latin America, and Asia Pacific regions. Prior to this role, Mike served as CTO for ADP leading the innovation and digital transformation of its cloud solutions for 5 years. He started at ADP as CTO of ADP’s Time & Labor Management Group after his start-up was acquired in 2003. Prior to ADP, Mike spent 15 years as an entrepreneur building enterprise software solutions for Fortune 500 companies. 

Mike will be based out of EXL’s headquarters in New York and will report to Chief Executive Officer, Rohit Kapoor.



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