“Yealink is a global leading provider of enterprise communication and collaboration solutions.”-Mr.Hendry,Reginal sales director,Yeahlink.

Mr.Hendry,Reginal sales director,Yeahlink.

Nisha Harshwal:-Why was the company set up? And how did you expand you company and its offering over the years?

Mr.Hendry:-Focusing on research and development, Yealink also insists on innovation and creation. With the outstanding technical patents of cloud computing, audio, video and image processing technology, Yealink has built up a panoramic collaboration solution of audio and video conferencing by merging its cloud services with a series of endpoints products. Yealink is a global leading provider of enterprise communication and collaboration solutions, offering audio and video conferencing service to worldwide enterprises.

Nisha Harshwal:-What do you hope to accomplish within the next year?

Mr.Hendry:-Our Mission: Creating Value in network communication, and enjoying its pleasure

Our Vision: To become a world-leading UC terminal solution provider

Nisha Harshwal:-What are the USP of “Yealink” products in a crowded market?’

Mr.Hendry:-The excellent product quality is always the core competitiveness for Yealink. Besides, Yealink provides one-stop Communication Terminal Solutions for Unified Communications covering various usage scenarios. Yealink solutions are based on open standards, providing excellent compatibility and interoperability with worldwide leading UC platforms. Yealink’s UC products maximize the user’s UC experience, helping enterprises to improve collaboration, boost productivity and reduce costs.

Nisha Harshwal:-What make Yealink  differentiate from your main competitors?

Mr.Hendry:-Since 2017, Yealink has been the NO.1 SIP Phone providers, which indicate the strong brands awareness and rapid growth of Yealink.  what make Yealink different in this crowded market?

  • Excellent product quality make Yealink Becoming the industry leader:

 Yealink  Products defect rate is around 0.3%, which is  much lower than industry average level 1%. It helps the customers save their after service cost greatly. Yealink has the Industrial leading HD Voice: including but not limited to TIA 810B,TIA 920 certification, Noise Proof patented technology, Acoustic echo cancellation technology, etc.

  •  Professional & excellent support

Yealink has more than 400+ engineers in charge of 24X7 technical support, customers can get  Rapidly and professional reply (within 24h/48h) through Yealink/local distributors/partners everywhere.

  • On-stop solution:

Yealink provides one-stop Terminal: Audio/Video Conference phone, Desktop Audio/Video, Wireless phones, Video Conferencing system. Cover users from receptionists to executives and from SMBs to large enterprises.

Besides, Yealink also provide the Easy Deployment Solution with free RPS, Flexible Customized Service, Full Marketing Support, etc. All these make Yealink become the leading solution provider in the global market.

Nisha Harshwal:-How satisfied are you clients with your service? Can you share some of your client’s success stories?

Mr.Hendry:-Yealink becomes a Microsoft global strategic partner in 2015, and establishes strategic cooperation with top operators such as Verizon, AT&T, British Telecom, KPN, Proximus, and Vodafone in 2016. As one of the best providers in more than 140 countries and regions including the US, the UK and Australia, Yealink ranks No.1 in the global market share of SIP phone shipments. Yealink had won the Frost & Sullivan 2018 Growth Excellence Leadership Award.

“Frost & Sullivan research confirms that Yealink’s leadership position in the IP and SIP desktop phone market is proven by its effective growth strategy, sustainable above-market growth, price/performance value, excellent customer service experience and strong brand equity. Yealink is well positioned to leverage its strength for further success in the enterprise IP desktop phone market.

—– By Frost and Sullivan

 Nisha Harshwal:-How do you see Indian market as compare to global market?

Mr.Hendry:- In global SIP Phone Market, Yealink already the N0.1, such as Africa, South America, North Asia…for Indian market, we are in developing stage.  India is the second most populous country in the world. In recent years, VOIP business is more and more popular among India. India is considered as the second largest telecom market in the world. All these indicate the large potential VOIP  requirement in India, we do believe in next few years, there will be a Booming demand growth in India. Even if the special politics , economics and culture make the Indian market full of challenge, as the mostly dynamic company, we have the confidence to make the achievement with the joint effort of Yealink local distributors and partners.

 Nisha Harshwal:-How do you set co-ordination between your T2, T4 and T5 Series Phones?

Mr.Hendry:-Here is the picture for customers to know more about how Yealink Communication & Collaboration Solutions meet the Needs of Various Commercial Spaces

Nisha Harshwal:-Tell us about the Exhibit at “ITEXPO 2019”?

Mr.Hendry:-ITEXPO2019 held in Fort Lauderdale, FL, United States on Jan 29 – Feb 1, 2019. is a communications and technology fair that brings together a wide variety of products and services, such as marketing solutions, software and services, and all products associated with business and technology. Yealink as the event sponsor joined ITEXPO2019 again, displaying Yealink’s NEW T5 Series Prime IP phones, Yealink CP930W Wireless DECT Conference Phone, and Yealink’s Video Conferencing Solutions with Full Collaboration. Customers enjoyed Yealink total solution, join the Breakout Session with Yealink and learn Yealink roadmap. ITEXPO2019 had got 4.75 score(Total score: 5 points) from 100+ questionnaire from our visitors.

Nisha Harshwal:-Last 2 years, “Yealink “ launch series Conference Phones, including CP920, CP960, CP960-Wireless Mic, and CP930W-Boost Mobility for easy conferencing anywhere , how was the product going on in the market?

Mr.Hendry:-Conferencing is a rapidly growing market and efficient communication and collaboration is critical to business success. The number of units sold within the tabletop conferencing market is predicted to grow 12.9% and the VoIP segment is expected to growth 12.7% annually, according to 2017 Frost & Sullivan report.

Yealink designs its audio conferencing solution to suit range of different meeting environments. The CP960, the CP920 and the CP930W address today’s audio conferencing challenges and unify a clear-and easy conferencing communication experience for both in-room and remote participants. Yealink provide different product choices, wired and wireless, to meet the needs of different conference environments. Seamless integration with major UC platforms such as 3CX, BroadSoft, Centile, Metaswitch, Microsoft, Starface. And our Conference Phone had won Funkschau Product of the Year Award (Germany).

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