Mumbai International Airport Pvt. Ltd (MIAL) has entered into a 10-year contract with Wipro Infotech (NYSE:WIT), the India and Middle East IT Business unit of Wipro Ltd, for providing world-class IT services for the new integrated terminal “T2”. This partnership will significantly enhance customer experience and satisfaction through the use of IT. Wipro will be responsible for providing managed services across the entire IT landscape at MIAL and delivering high availability and operational efficiency across all the critical airport processes.
MIAL will leverage Wipro’s leadership in airport operations and technology innovations to deliver newer services, seamless processes and enhanced experience to passengers and airlines.
MIAL is currently implementing a master plan to build an integrated terminal, T2, designed to cater to 40 million passengers annually. When completed, it will be a state-of-the-art, four-level integrated terminal with an area of around 4,39,000 sq. mts. and will include new taxiways and apron areas for aircraft parking.
Commenting on the partnership, Rajeev Jain, CEO, MIAL, said, “Our vision is to make T2 a global showcase and IT will play the role of a significant business driver. In line with this vision of making CSIA a world-class airport, and T2 an iconic terminal, we plan to invest in best-in-class technology and systems and have accordingly decided to partner with a world-class IT company like Wipro to provide the best services.
We are delighted to have a strong partner like Wipro on board with proven capabilities in delivering superior business value and in realizing that vision for us.”