Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, was recognized by The Hackett Group for innovation in Artificial Intelligence (AI) led automation, in human resources (HR) functions. Wipro won The Hackett Group’s 2021 Digital Award in the AI-led automation category for its “Hire-to-Retire – AI-led HR Automation for Employee Onboarding and Engagement” solution.
The use of innovative solutions in HR processes accelerates workflows and makes operations more efficient. The comprehensive AI-led transformation of Wipro’s internal Human Resources Shared Services (HRSS) function reduced employee-onboarding time from 7-8 days to 3-4 days, saved the center US$ 25 million per year and helped its transformation into an intelligent enterprise by leveraging AI along the “hire to retire” lifecycle.
Wipro’s proprietary Enterprise Intelligence Quotient (E-IQ) framework was leveraged to reimagine user journeys and identify opportunities to integrate intelligence. The AI Solutions group implemented Wipro Holmes, combined with computer vision and deep learning capabilities to realize the opportunities identified.
“The Hackett Group’s Digital Awards celebrate organizations that use technology to solve business problems and create value through innovation. Wipro’s strong entry in the AI-led HR Automation category was a deserving winner for its ability to make AI an ally for enterprises around the world,” said Vin Kumar, Managing Partner and Digital Operations Advisory Practice Leader, The Hackett Group.
“We are excited to be recognized for our work in AI-led digital transformation. Wipro’s AI Solutions group built a combination of smart data capture, intelligent process automation, and chatbot solutions, supported by state-of-the-art data science and machine learning algorithms to secure these results. We will continue to push innovation in this dynamic sector to help clients and partners reinvent their operations,” said Harish Dwarkanhalli, President – Applications & Data, iDEAS, Wipro Limited.
“Partnering with the AI Solutions team helped transform the HR tech journey, specifically the complete H2R processes. With a focus on value generation and using AI/ML technologies, a significant efficiency improvement was realized by improving agility, and intelligence in people supply chain processes. The transformed HR processes have led to better employee experiences, financial control and regulatory compliances,” said Putul Mathur, Vice President – Human Resources, Wipro Limited.
The Hackett Group’s Digital Awards highlight innovative companies that operate at the cutting edge of digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.