Taxi aggregator Uber has announced that it has started accepting cash payments in Delhi, Bengaluru and Kolkata. This move will help the company lure users who have till now shied away from the startup as the company only accepted credit & debit cards and Paytm for payments.
The cash payment option is already to users in Hyderabad, Ahmedabad, Chandigarh, Jaipur and Kochi along with 14 other cities it operates in. Mumbai remains the only city Uber operates in that does not have the cash payment option yet, but an official media relations officer said that the option will be rolled out soon.
Ola Cabs, the biggest rival of Uber in India, already offers the cash payment option to consumers.
Bhavik Rathod, general manager, Uber Bangalore, said, “We’re thrilled to enable cash as a payment option for our riders today, especially on a day when commuters across India might find it difficult to get around in their cities. With cash as another payment option, riders have more choice in terms of payment, in order to help them move easier from point A to point B.”
While setting the pick-up location, users in Delhi, Bengaluru and Kolkata will now be able to change the payment option to cash by hitting the ‘Change’ button. Moreover, Uber has eliminated the need to have a minimum Paytm balance to order a ride.
At the end of the ride, the driver and the customer will both be shown the due amount on their apps, as is the case now.
Uber said that users will not be able to make part payments, namely partially paying for the ride via cash and the remaining using the Paytm wallet or credit & debit cards.
Uber also wrote, “If you do not see the cash option right away, then worry not as this is a phased rollout. We will be rolling out this option to all our riders slowly over the next few weeks.”
However, not everybody will be able to see the cash option right away as it is still being tested the company. In a few weeks’ time, it expected to roll out to all Uber users.