March 2, 2021

This month you would get to know why Samsung’s Galaxy Note 7 smartphones ‘caught fire

Samsung will announce this month the results of an investigation into what caused some of its Galaxy Note 7 smartphones to catch fire, JoongAng Ilbo newspaper reported on Monday citing unnamed sources.
The South Korean firm said in October it was examining all aspects of the phone, suggesting there may be a combination of factors that contributed to one of the costliest product safety failures in tech history.
The world’s top smartphone maker warned of a $5.1 billion hit to its operating profit over three quarters following its decision to permanently halt Galaxy Note 7 sales in October.
Investors and analysts have said it is critical for Samsung to identify the root cause of the fires in order to rebuild consumer trust and avoid repeating the same mistakes.
In a related development, Chief Executive Kwon Oh-hyun said on Monday that the firm should make no compromises on the quality of its products, asking employees to improve manufacturing processes and safety inspections.
The executive, in a New Year’s speech to Samsung employees disclosed by the firm, also warned of growing political and economic uncertainties from risks such as trade protectionism and foreign exchange rates.