Teleperformance the global leader in outsourced multichannel customer experience management, announced today that its operations in India were named among the best workplace locations for 2013 by the prestigious Great Place to Work® Institute.
Teleperformance India began operations in 2001 and currently employs more than 4,500 people in support of clients across geographies for all major vertical industries. The organization continues to raise performance, quality and employee-care benchmarks to help set leading standards for the outsourcing industry. Teleperformance operations in India cover 3 major cities Gurgaon, Jaipur and Indore.
Mr Sanjay Mehta, Managing Director, Teleperformance India, stated, “Being among the 100 Best Companies to Work for reaffirms that our rigorous efforts and focus at driving a strategy focused on people have been rightly guided. Teleperformance attracts the best talent in the market.
We offer our people an excellent working environment and continuous growth opportunities. We create room for employees’ personal and professional pursuits and it feels great to be recognized for something we really believe in,” Mr Mehta added.
Companies nominated for Great Place to Work® list go through a rigorous application process and are selected and ranked predominantly on the basis of employees’ response to the Great Place to Work Trust Index© Survey. It takes into account employees’ perception of the workplace, but the scoring criteria also include Workplace Culture Assessment and employees comments.
A Great Place to Work® is one where employees trust the people they work for, have pride in what they do and enjoy the company of the people they work with.” said Basuri Dutta, Practice Head, Great Place to Work® Institute, India.
Paulo César SallesVasques, Chief Executive Officer, Teleperformance Group, added: “Teleperformance has seen massive transformation in our work ethos and culture and this fact certainly applies to our India operations. Despite operating in a challenging industry, we have been able to create and maintain a positive work culture and a collaborative work environment conducive for individual professional development and personal growth. We see our worldwide people strategy as a clear differentiator and, more importantly, our clients do too.