Zendesk, the world’s leading AI service provider, today announced major breakthroughs in AI innovation at its AI Summit designed to strengthen its Resolution Platform. In response to increasingly complex and high-volume customer
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next phase of growth in customer and employee service. Upadhyay’s experience in technology
