Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge across systems for smarter employee service. The acquisition enables Zendesk to provide fast, accurate answers to
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next phase of growth in customer and employee service. Upadhyay’s experience in technology
