At its annual Relate conference today, Zendesk announced its vision for the Autonomous Service Workforce, a new approach to customer service powered by its core platform. This move replaces standard deflection-based bots
Smart Network Fabric Infrastructure Supports Telco’s Drive to Grow OTT Services Japanese telecommunication service provider SoftBank Corp is streamlining its data center operations by deploying BROCADE® VDX® SWITCHES to provide Ethernet fabrics
