In this exclusive interview, Praveen Singh discusses how Tubelight Communications leverages AI and an omnichannel approach to deliver seamless, context-aware customer experiences. From enhancing NPS and first-contact resolution to ensuring data privacy
Think your company emails are secure? Most business owners assume their Gmail or free email accounts are good enough. But here’s the problem… 94% of organizations fell victim to phishing attacks in
While investigating the infamous Russian-speaking cyberespionage actor Turla, Kaspersky Lab researchers have discovered how it’s evading detection of its activity and physical location. As a solution for anonymity, the group uses security
