Pega Launches Industry’s First End-To-End Automation Platform To Intelligently Optimize How Work Gets Done With Robotic Automation, BPM, and CRM Pega Robotic Automation now unified with Pega BPM platform and CRM applications to automate tasks, streamline processes, and enhance customer engagement Pegasystems Inc., the software company empowering customer engagement for the world’s September 28, 2016 News