Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and contact center performance
Stellar reviews from customers reinforce its leadership position as a unified, full-stack CX platform Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, today announced that it has been named
Leverages Generative AI and builds a suite of intelligent solutions for enhanced contact center efficiency Ozonetel, a leading omnichannel customer experience platform provider is leveraging ChatGPT and Generative AI and has built a
Ozonetel, India’s leading provider of full-stack call center solutions, has announced the appointment of Keshav Goel as its Chief Financial Officer. Goel comes with over two decades of leadership experience across various
Ozonetel, India’s leading provider of on-demand cloud communication services, has raised USD 5 million in Series A funding from Stakeboat Capital, a private equity fund based out of Bangalore. The funds will
Founded in the year 2007, Ozonetel is a technology company known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Recently, Ozonetel has integrated with Google to
Ozonetel, India’s leading provider of on-demand cloud communication/telephony solutions today announced the launch of all-new CloudAgent Mobile Application. With the launch of this virtual Work-From-Home mobile solution, call center agents can now
Ozonetel, India’s leading provider of on-demand cloud communication/telephony solutions, has launched an AI-powered Speech Analytics Dashboard for Call Centers. Speech Analytics is the process of analysing any voice recording using AI-based tools.
Appoints industry veterans Anandakumar as CFO and Rashmme Eshwar as HR Head Exotel, one of India’s leading cloud telephony companies, today announced the appointment of Anandakumar as the Chief Finance & Strategy
Appoints industry veterans Anandakumar as CFO and Rashmme Eshwar as HR Head Exotel, one of India’s leading cloud telephony companies, today announced the appointment of Anandakumar as the Chief Finance & Strategy
Brings on board Crispify Founder Balaraman Lakshmanan as a Research Software Development Engineer Plans to Hire Aggressively in Next Six Months Exotel, one of India’s leading cloud telephony companies, today announced the
Ozonetel, India’s only Omni channel Cloud Communications Company has tied up with Venturesity to run a series of online Hackathons, challenging developers across the country to build exciting apps on its KooKoo