Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the industry’s first agentic virtual agent built with large action models (LAMs) for enterprise CX, enabling autonomous, end-to-end resolution of customer
Microsoft has unveiled its revolutionary Large Action Models (LAMs), setting a new benchmark in artificial intelligence. Designed to bridge the gap between generative AI and practical applications, LAMs excel in real-world decision-making
