In an exclusive conversation with Gurpal Singh, COO of Startek, we explore how the company is transforming customer experience by blending AI-driven innovation with human empathy. From telecom to e-commerce, Startek is
NIIT Technologies Limited, a leading global IT solutions organization has been identified as a ‘Leader’ in ‘Digital Transformation Services NEAT’ (Digital Focus market segment) by NelsonHall, the leading global BPO and IT
