Zendesk has named Tifenn Dano Kwan as Chief Marketing Officer. This appointment comes as Zendesk accelerates its push into creating a true Autonomous Service Workforce. Dano Kwan will oversee the global marketing
In an exclusive conversation with Gurpal Singh, COO of Startek, we explore how the company is transforming customer experience by blending AI-driven innovation with human empathy. From telecom to e-commerce, Startek is
