Exclusive Interview with, Ram Prebagar, Chief Revenue Officer, FSS & IMS Business, TVS Electronics shares how TVS Electronics is redefining Infrastructure Managed Services in India through AI-driven automation, predictive analytics, and platform-based
Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This platform, purpose-built for service by
Zendesk, a global leader in AI-powered service, today announced that it has signed a definitive agreement to acquire Local Measure, a leading provider of CCaaS and advanced voice solutions and a long-time
A global leader in digitizing and automating frontline workflows, today announced the findings of its 17th Annual Global Shopper Study. The study clearly reflects Indian consumers’ expectations from retailers to embrace AI / GenAI
Bahwan CyberTek (BCT), a leading global provider of innovative software products and solutions, has enabled Tamilnad Mercantile Bank Ltd. (TMB), one of the largest old generation private sector banks in Tamil Nadu,
