Today Zoom Communications, Inc. unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new execution architecture and expanded AI capabilities designed to resolve customer issues end to end, seamlessly
Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk believes the recognition underscores its innovation, scale, and
Zomato has announced its entry into the AI-powered customer support sector with the launch of Nugget, a smart automation platform designed to handle customer queries efficiently. CEO Deepinder Goyal revealed that Nugget
