Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk believes the recognition underscores its innovation, scale, and
Zendesk has unveiled its AI Dynamic Pricing Plan, a groundbreaking approach designed to make artificial intelligence more accessible and adaptable for businesses. This innovative pricing model enables companies to flexibly balance their
Kapture – a renowned SaaS-based Customer Experience platform has announced the appointment of Gaurav Juneja as the new Chief Revenue Officer (CRO). As part of the strategic appointment, Gaurav will be responsible
