In the current dynamic digital economy, quick commerce and eCommerce platforms need to adjust quickly to their customers’ shifting needs. businesses are continuously under pressure to improve customer experiences, decrease costs, and
The Intelligent Observability company, announced new products as part of its Digital Experience Monitoring (DEM) suite. Streaming Video and Ads Intelligence is the industry’s first intelligent observability solution for streaming media, which
Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more human, personalised, and engaging than ever before. Organisations that lean into AI are
Pine Labs’ market-leading presence in powering brand Gift Cards combined with Google’s tech prowess set to boost customer engagement for brands. Deliver a frictionless usage experience for consumers to manage their Gift
Expansion is to address the growing number of consumers seeking checkout convenience ● Growth to be driven by increasing number of customers coming online and seeking convenience in checkouts ● Simpl has
Customers of CleverTap, the all-in-one engagement platform, have seen a significant 561% return on investment (ROI), according to a Forrester Total Economic Impact™ (TEI) Study commissioned by CleverTap. The study investigates the potential ROI
