Onix, a leading Data and AI services-as-software company and now an 18-time Google Cloud Partner ofthe Year award winner, announced today that it has received the 2026 Google Cloud Partner of the
Zendesk today announced the appointment of Bikram Mazumdar as Vice President, Asia effective immediately. Based in Singapore, Mazumdar will oversee the company’s growth and go-to-market strategy across the region and primarily for
Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural shift in customer service. To lead this transition, the company today announced it has entered into
Xiaomi, a global technology leader, today announced the strategic expansion of its Premium Service Centre network with launches across 15 new cities in India. This marks the second phase of Xiaomi’s plan
With India’s D2C market expanding at nearly 20% annually, the second edition of TiE Delhi-NCR’s D2C Summit concluded today after a day of high-intensity dialogues, sectoral deep dives, and curated capital conversations
Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk believes the recognition underscores its innovation, scale, and
Zendesk, the world’s leading AI service provider, today announced major breakthroughs in AI innovation at its AI Summit designed to strengthen its Resolution Platform. In response to increasingly complex and high-volume customer
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, today announces its strategic partnership with The Warehouse Group (TWG) to support the next phase of the retailer’s
New Relic, the Intelligent Observability company, announced the appointment of Ashok Khurana as Senior Director of Enterprise Sales and Country Manager, India. Khurana brings 30 years of software sales and leadership experience
Exclusive Interview with, Ram Prebagar, Chief Revenue Officer, FSS & IMS Business, TVS Electronics shares how TVS Electronics is redefining Infrastructure Managed Services in India through AI-driven automation, predictive analytics, and platform-based
In an exclusive conversation with Gurpal Singh, COO of Startek, we explore how the company is transforming customer experience by blending AI-driven innovation with human empathy. From telecom to e-commerce, Startek is
New Relic, the Intelligent Observability company, announced the appointment of Lauren Nemeth as Chief Revenue Officer (CRO). Nemeth will lean on her extensive go-to-market (GTM) leadership experience from leading enterprises, large service
