Exclusive Interview with Mr. Anil Chawla, MD, Verint India— Agentic AI, Compliance & Trust: The Next CX Battleground for BFSI In this exclusive interaction, Mr. Anil Chawla explains why compliance, explainability, and trust have become the defining challenges for agentic AI adoption in the BFSI sector. He highlights how Verint’s AI-powered interaction January 21, 2026 Interview