New Relic, the Intelligent Observability company, today announced the appointment of Wendi Sturgis to its Board of Directors. Sturgis is a seasoned CEO and customer engagement leader with over two decades of
Artificial intelligence has moved beyond experimentation and is now actively reshaping how managed service providers operate and compete. For Indian MSPs and MSSPs, AI offers a practical path to increasing service capacity,
Zoom Communications, Inc. today announced the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Zoom Phone, and Zoom CX. The updates extend Zoom’s system of
In this exclusive interview, Nikhil Dudwadkar discusses how purpose-driven storytelling, data-led insights, and trust form the foundation of modern B2B marketing. He shares how Kaspersky’s mission to create a safer digital world
In this exclusive interview, Praveen Singh discusses how Tubelight Communications leverages AI and an omnichannel approach to deliver seamless, context-aware customer experiences. From enhancing NPS and first-contact resolution to ensuring data privacy
Coforge Limited, a global digital services and solutions provider, today announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the Salesforce
In a strategic move aimed at reinforcing its position in the quick-commerce segment, Swiggy has appointed Atul Handa as Vice President for Instamart, its instant grocery delivery division. The decision underscores Swiggy’s
Prashant Singh, COO & Co-Founder, LeadSquared: The SaaS industry is evolving with AI, hyper-personalization, and no-code platforms. LeadSquared’s industry-specific solutions position us for growth in BFSI, education, and healthcare. We continue to
Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc #US51359124,
L&T Finance Ltd. Launches KAI, an AI-Powered Virtual Home Loan Advisor, on Its New Corporate Website
A leading Non-Banking Financial Company (NBFC), is transforming the home loan experience with the launch of Knowledgeable AI (KAI), an AI-powered virtual advisor, on its newly redesigned corporate website. KAI, initially unveiled
IT VOICE – What inspired PinnacleWorks to create Superbot, and how does it align with your vision of “AlwaysEvolving”? Sarvagya Mishra – Genesis of SuperBot can be accredited to the challenges we
Netgear is delighted to announce the appointment of Abhishek as Country Sales Head, with expanded responsibility for overseeing operations in India, SAARC countries, and Mauritius. This strategic move reflects Netgear’s commitment to
