Today Zoom Communications, Inc. unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new execution architecture and expanded AI capabilities designed to resolve customer issues end to end, seamlessly
Udemy, a global AI-powered skills acceleration platform, today announced a new integration with OpenAI, embedding Udemy’s robust skills content directly into their interface through an app in ChatGPT. The integration seamlessly combines
Tata Consultancy Services a global leader in IT services, consulting, and business solutions, has partnered with Cisco to launch a Center of Excellence (CoE) in Hyderabad for Autonomous Enterprise Operations. The CoE aims
Oriserve, a leading generative AI platform transforming enterprise communication, announced the Open-Source launch of Whisper – Hindi2Hinglish-Apex – its most advanced Speech-to-text (STT) model for conversational Hindi, Hinglish, and Indian accented English.
In this exclusive interview, Praveen Singh discusses how Tubelight Communications leverages AI and an omnichannel approach to deliver seamless, context-aware customer experiences. From enhancing NPS and first-contact resolution to ensuring data privacy
Apple is reportedly working on an in-house AI-powered “answer engine” — a technology similar in concept to ChatGPT — as part of its evolving artificial intelligence strategy. According to a Bloomberg report
Kore.ai, a global leader in enterprise AI, announces today that it has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS). Kore.ai has integrated its agent AI platform and business
Indian AI startup Sarvam has unveiled its flagship open-source Large Language Model (LLM), Sarvam-M, marking a major leap in the country’s journey toward sovereign AI development. Featuring an impressive 24 billion parameters,
Kore.ai, a global leader in enterprise conversational and generative AI, today announced a Strategic Partnership Agreement with Microsoft, expanding its deep integration with Microsoft’s cloud and AI ecosystem. The partnership brings together
Perplexity AI, a fast-emerging player in the AI-powered search and conversational technology space, is reportedly in discussions to secure new funding that could value the company at $1.4 billion, according to a
IT VOICE – What inspired PinnacleWorks to create Superbot, and how does it align with your vision of “AlwaysEvolving”? Sarvagya Mishra – Genesis of SuperBot can be accredited to the challenges we
India is becoming a key producer of AI for virtually every industry — powered by thousands of startups that are serving the country’s multilingual, multicultural population and scaling out to global users.
