Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk believes the recognition underscores its innovation, scale, and
A global cloud leader in AI-Powered Experience Orchestration, today announced it was recognised as a Leader in The Forrester Wave™: Contact-Centre-As-A-Service (CCaaS) Platforms, Q2 2025. The Genesys Cloud™ platform received the highest
Zendesk, a global leader in AI-powered service, today announced that it has signed a definitive agreement to acquire Local Measure, a leading provider of CCaaS and advanced voice solutions and a long-time
