AI-led Automation Has Transformed Contact Center Performance in 2023: Ozonetel Study 
With 41% improvement in customer engagement and 20% higher agent efficiency, contact centers now play a vital role in driving business growth

Ozonetel, a leading omnichannel and AI-powered customer experience (CX) platform provider, conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and contact center performance


CRB Tech Launches ‘’,

a new age tech & entertainment website CRB Tech Solution Pvt Ltd., a prominent HR Consultancy, entered into online publishing space with launch of its website ‘’. The website reviews and informs

1 2 3 6