In an exclusive conversation with ITVoice Media, Murali Krishnan shared his insights on the strategic partnership between SAPPHIRE Technology and Kaizen Infoserve, the evolving role of customer support in the PC hardware
At Hannover Messe, TeamViewer is unveiling key enhancements to its Agentless Access and Assist AR solutions, strengthening its portfolio for the AI-accelerated convergence of operational technology (OT) and IT environments. Both innovations
Zendesk, the world’s leading AI service provider, today announced major breakthroughs in AI innovation at its AI Summit designed to strengthen its Resolution Platform. In response to increasingly complex and high-volume customer
Exclusive Interview With Murali Krishnan, Director at Kaizen Infoserve Pvt Ltd, highlights how AI, automation, and cloud are reshaping IT services. He emphasizes balancing OEMs, distributors, and end customers, strengthening after-sales service
In an exclusive conversation with Gurpal Singh, COO of Startek, we explore how the company is transforming customer experience by blending AI-driven innovation with human empathy. From telecom to e-commerce, Startek is
