Genesys®, a global cloud leader in AI-Powered Experience Orchestration, honoured its top-performing partners across Asia Pacific (APAC) at the 10th Annual Genesys APAC Tech Summit. Held in Bangkok (Thailand), the event celebrated
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next phase of growth in customer and employee service. Upadhyay’s experience in technology
More and more businesses are exploring Artificial intelligence (AI) technologies to drive digital transformation. CSPs, cable companies, and the entire industry must find a path to value creation or be left behind.
