At its Relate global conference, Zendesk announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient, and accurate AI features. Zendesk will utilize Amazon Bedrock, a service
RefineCX brought together 50+ CX leaders to explore GenAI and beyond for modern customer experience. SurveySparrow, a leading customer experience management (CXM) platform, hosted ‘RefineCX India’ at Sofitel Mumbai BKC on Feb
The premier event for response management professionals highlights Responsive’s industry-leading approach to SRM, emphasizes automation and customer success Responsive, the global leader in strategic response management (SRM) software, kicks off Responsive Summit23