Nykaa, India’s leading beauty and lifestyle company, today announced a strategic collaboration with OpenAI to develop more intuitive and personalized ways for consumers to discover and shop for beauty and fashion. Nykaa
Girikon.AI, a technology company building AI-powered SaaS solutions for customer engagement and business operations, is witnessing growing enterprise demand for vernacular AI voice solutions across sectors such as real estate, healthcare, financial
Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural shift in customer service. To lead this transition, the company today announced it has entered into
IT Voice – Why is 2025 considered the year of Agentic AI, and what key factors are driving its adoption in customer experience (CX)? Maureen Chong – 2025 is poised to be
Zomato has announced its entry into the AI-powered customer support sector with the launch of Nugget, a smart automation platform designed to handle customer queries efficiently. CEO Deepinder Goyal revealed that Nugget
