Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk’s service directly into Microsoft’s AI ecosystem through two new integrations: Microsoft Agent 365, and Zendesk Agent
ServiceNow, the AI platform for business transformation, and NTT DATA, a global leader in AI, digital business, and technology services, today announced an expanded strategic partnership to accelerate AI-led transformation for enterprises.
NEC Corporation, a leading global IT and network transformation system integrator, today announced its achievement of Cisco Gold Provider status, a top-tier certification that recognizes NEC’s excellence in delivering Cisco solutions. This
Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk believes the recognition underscores its innovation, scale, and
Apna.co, India’s leading jobs and careers platform, today announced the launch of BlueMachines.ai, its new vertical — an enterprise-grade Voice AI platform built for reliability and scale. It allows enterprises to deploy
Zigment, the AI-native customer journey platform, today announced a series of major milestones as it accelerates its global growth journey. The company has secured a landmark deal with GrupoUMA, one of Latin
Aziro, a leader in digital transformation and quality engineering, announced a strategic partnership with BrowserStack, the world’s leading cloud testing platform, to deliver AI-first, scalable, and intelligent testing solutions for enterprises globally.
Dell Technologies announces significant private cloud infrastructure advancements to help customers manage both traditional and modern workloads with greater speed, efficiency and security. Why it matters Many IT teams struggle to handle
Sash.Ai, an AI-first services and solutions company, today announced the launch of OrchestrAI which consists of 350 domain-specific, intelligent, Agentic AI-powered agents aimed at transforming how Global Capability Centers (GCCs) operate, scale
Maureen Chong, RVP, Asia and India at Zendesk, explains how AI agents are evolving into critical brand ambassadors by delivering empathetic, context-aware interactions. She highlights the importance of aligning AI with brand
RSK Business Solutions, a premium software IT consulting company founded in 2009 and headquartered in the UK, is proud to announce the launch of its new AI Solutions service line, featuring advanced
