Sterlite Tech a global leader in smarter digital network solutions, announced that it has been recognised as a Visionary in Gartner’s prestigious Magic Quadrant (MQ) for Integrated Revenue and Customer Management (IRCM) for Communication Service Providers (CSPs)* for the second consecutive year.
Sterlite Tech has been investing in building a telecom software solution since 2015, and its out-of-the-box service-management platform has been deployed in multiple projects across varied enterprises. This platform enables operators with new revenue models, successful roll out of next-generation services, faster customer acquisition and supports future services. The platform offers high flexibility to a variety of enterprises – Communication Service Providers (CSPs), Mobile Virtual Network Operators/Enablers (MVNOs/MVNEs), Multiple System Operators (MSOs) and Small and Mid-size Businesses (SMBs) – to achieve interoperability that supports 3G/4G/ADSL/FTTH/WI-Max/Wi-Fi and other next-gen network requirements.
Highlighting the recognition, Dr Anand Agarwal, CEO, Sterlite Tech, said, “Sterlite Tech is committed to delivering smarter networks with solutions ranging from optical communications products and system integration services to world-class software. Gartner’s recognition of our software specialisation is a validation of our thought-leadership position with great execution capabilities.” He added, “Our strong software product roadmap is aligned with the evolving needs of our customers to swiftly deliver and monetise next-generation services by leveraging our product’s scalability, virtualisation, digital commerce features and open APIs. We continue to aggressively invest to upgrade our offerings, and provide a competitive edge to our clients to win in the era of digitisation.”
Every year, Gartner evaluates 21 shortlisted Operations Support Systems (OSS) / Business Support Systems (BSS) vendors for its Magic Quadrant on completeness of vision and ability to execute. Sterlite Tech was a contender in this evaluation, as an integrated provider with a full-suite of IRCM solutions, including billing and account management, customer self-care, real-time rating/charging, policy management, customer/partner lifecycle management, multi-channel support, product catalogue, mediation, interconnect/wholesale billing, analytics and reporting among other functionalities.