Spoton Logistics efficiently delivering goods amid the pandemic; returns to 90% normalcy

Mr. Abhik Mitra, MD & CEO, Spoton Logistics.

Spoton Logistics, India’s fastest-growing road-express logistics company, has seamlessly transitioned to the new normal. Spoton Logistics ended the month of June & July with a recovery of greater than 90% of pre-lockdown figures.

The service provider has been delivering essential goods since the first lockdown imposed by the Government of India in March; with Pharma & Healthcare emerging as the top sectors. Despite the challenges resulting from the exodus of migrant workers, driver issues, and several administrative hurdles, the company effectively ensured business continuity for all its clients. As an essential service provider, Spoton Logistics facilitated the delivery of medicines, sanitizers, masks, etc. pan India during the lockdown period.

“We are a technology and engineering-driven company and have fostered a high level of contact-less operations in our business for a long time. While on one hand, the lockdowns induced by the pandemic brought a slew of operational industry-wide challenges, on the other, it has accelerated the adoption of digital initiatives across our customer base. Businesses have now become more receptive to technology & digitization and it’s overwhelming to witness this transformation as we transition to the ‘new normal’.”, said Abhik Mitra, MD & CEO, Spoton Logistics.

“With support from the government coupled with persistent efforts by businesses and reviving customer demand, we are hopeful that the logistics sector will return to complete normalcy in a few months​​​, he added.

Ensuring the delivery of 20,000+ goods each day, Spoton Logistics has instituted safety protocols that need to be followed by delivery personnel. Besides providing them with the necessary PPE equipment, the company is also training them on how to be safe while ensuring customer expectations are met. To ensure that there is no violation of the said protocols, Spoton Logistics is in the process of deploying an AI-based Video Analytics solution which identifies such violations and sends automated real-time alerts for immediate action.