Sonata Software, an IT consulting and software services provider, today announced that it has been certified by SAP AG as “SAP Certified in Application Management Services”. As an expert on SAP Application Management Services, Sonata assists its clients in strengthening their competitive position by reducing total cost of ownership while improving business performance through a multi-delivery service model, multi-channel support options, large pool of resources and improved service efficiency.
The certification complements Sonata’s deep industry and technical expertise in implementing and supporting SAP applications.” said P.V.S.N. Raju, Senior Vice President, Sonata Software. “Sonata’s capabilities offers businesses an SLA-based support with multiple delivery models to meet business requirements, and consolidates proven methodologies and best practices to enable continuous quality improvement of services at optimum costs” he added.
The certification qualifies Sonata as one of the leading application management service providers for SAP solutions that will help meet the quality and scope of work requirements of its customers. Sonata was certified as a SAP AMS provider, after a rigorous assessment and audit of its application management services delivery and support capabilities, based on market standards and best-practices.
As an SAP AMS certified partner Sonata can now support its clients on L1, L2 and L3 Tickets, by providing functional / technical support, offer incident/problem/change request management services, Database and SAP application and user management services.
Sonata is a partner of choice for Fortune 1000 enterprises, enabling their IT transformation initiatives and this certification will help Sonata deliver greater business value to its customers. Sonata’s core value proposition is to enable customers to achieve business transformation through setting up of customer-specific Centers of Excellence to companies in Retail, CPG, Travel, and Manufacturing.
Sonata is a Gold certified SAP Partner with a proven track record on SAP Business-All-in-One implementations and ongoing support. It is also strategically positioned as a key player in providing technology services and solutions around SAP Mobility and SAP Business Analytics stack. Sonata’s Center of Excellence for SAP also provides services like Data integration, migration and quality check.
