WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, today announced it has extended its service contract with Scandinavian Airlines. Under this agreement, WNS will continue to provide a comprehensive range of services in Passenger Revenue Accounting, and in addition will begin providing analytical support, risk, audit and compliance services.
A new, dedicated, SAS Business Excellence team will be created within WNS to provide PRA management and senior-level analytical capabilities. This group will work closely with SAS Management to identify and drive transformational change and overall process efficiency within the SAS Commercial Departments.
WNS has supported Scandinavian Airlines for the past 9 years in the PRA environment, and we are delighted to increase both the duration and the scope of our relationship,” said Keshav R. Murugesh, WNS’s CEO. “We look forward to working closely with SAS management to help deliver improved efficiencies and to help them successfully achieve their strategic corporate objectives. The extended scope of this new agreement will enable SAS to utilize the analytical, consulting and management skills within WNS, strengthening the value of our strategic partnership. We see this model as a natural progression for our clients, leveraging our deep knowledge of the airline industry to help identify and deliver transformational change.
Toke Hogild, Vice President Commercial Processing, SAS, added, “Through the years WNS has proven to be a solid partner, and I am pleased WNS will continue to be our supportive partner. SAS is undertaking severe organizational changes and at the same time implementing commercial initiatives but I am confident that our extended scope with WNS will enable us to succeed.